pricing for trusted answers

Start with a pilot, scale what works.

Three tiers for complex institutions: a focused pilot, a scaled rollout, and a custom enterprise program for broad operating needs.

three tiers

focused launch

Pilot

$24k/ year, floor

For one focused workflow, one primary answer surface, and a clear review path.

  • One priority user group
  • One connector
  • Embedded widget + email triage
  • Security packet, on request
  • Quarterly answer-quality review
default for scaled rollouts

scaled rollout

Scale

$84k/ year, floor

For multi-team deployments with more channels, stronger access controls, and formal review loops.

  • Multiple teams or service lines
  • Multiple connectors
  • Core deployment surfaces
  • SSO and provisioning review
  • Named answer-quality contact

custom program

Enterprise

talk to us

For broad institutional rollouts, public-sector procurement, regulated programs, and custom operating requirements.

  • Custom rollout and channel plan
  • Custom cloud or deployment discussion
  • Advanced data and retention review
  • Custom DPA and subprocessor controls
  • Joint research engagement available

comparison

Compare the practical surface.

FeaturePilotScaleEnterprise
Primary audienceone focused workflowmultiple teamsorganization-wide
Connectors1unlimitedunlimited
Deployment surfaceswidget + emailall core surfacescustom channel plan
SSO + SCIMdeployment reviewincludedincluded
Access-aware answerssingle rolemulti-rolecustom boundary model
Audit event exportstandardSIEM export discussioncustom export path
Security packeton requestincludedincluded
Dedicated deployment reviewlaunchquarterlycustom cadence
Custom DPAstandardstandardcustom review
Answer-quality reviewquarterlynamed contactjoint engagement
Escalation reviewannualquarterlyon demand
Procurement supportstandard packetlegal reviewarchitecture review

questions

Procurement clarity before the first call.

Why a price floor and not per-seat?
Answer quality depends on source ownership, connectors, answer surfaces, and review work. A per-seat price would punish the teams that make the system useful.
What counts as the primary audience?
We define this during procurement. The important boundary is the answer surface and the population it serves, not every staff member who reviews an answer.
Do you charge for source setup?
Initial setup and refresh planning are part of the scoped deployment. If source volume or refresh cadence changes materially, we review that before changing commercial terms.
How long is a typical contract?
Most institutions start with an annual agreement after a contained walkthrough or pilot. We keep export and review paths clear so the operating model is not a lock-in tactic.
What if a year in we want to switch off?
Your source configuration, answer events, and review artifacts should remain inspectable. We discuss export expectations as part of procurement rather than after renewal.
Is there a non-profit discount?
VeriCite is priced for institutions from the start. If you have procurement constraints, bring them to the first call and we will scope around the real deployment.

a 30-minute walkthrough

Scope a pilot with your source owner.

We will map the source set, target answer surface, escalation path, and procurement questions before proposing deployment scope.