VeriCite engages the following sub-processors to deliver the service. Subscribe to changes at /legal/subprocessors.rss — we publish 30 days before any addition or change of region.
Infrastructure
| Provider | Purpose | Region |
|---|
| Amazon Web Services | Compute, storage, networking | us-east-2 · eu-west-1 · ap-southeast-2 |
| Google Cloud Platform | BigQuery (analytics warehouse) | us-east1 |
| Cloudflare | Edge CDN, DDoS, WAF | Global |
| Datadog | Operational monitoring | us1.datadoghq.com |
| Snowflake | Internal data warehouse | AWS us-east-2 |
Support + analytics
| Provider | Purpose | Region |
|---|
| Zendesk | Support tickets | US (with EU data residency option) |
| Linear | Internal issue tracking | US |
| Notion | Internal documentation | US |
Communications
| Provider | Purpose | Region |
|---|
| Postmark | Transactional email | US |
| Customer.io | Lifecycle email (with consent) | US |
Notification policy
We notify customers 30 days before adding a sub-processor or changing region. Customers may object on reasonable grounds; we’ll work to find an alternative or, if none exists, allow termination of the affected service portion without penalty.